A security system should defend your property. But what actually transpires when your home security alarms go off in Ventura? What are the right steps to take to help make sure you and all your family members are safe?
The first thing to do is not to panic. Know that your 24/7 monitoring experts are there for you. Then take the steps described below to be prepared for any crisis at your property.
Our Dedicated Representatives Are Focused On Your Safety
A 24-7 monitoring specialist is alerted in an instant when your Ventura home security alarms go off. After an agent is informed, they will contact you without delay to ascertain what triggered the alarm. Your alarm will go off for several different reasons, including:
In situations when the alarm was set off by accident—like not remembering that your entry-point sensors are turned on when you open a window— a monitoring specialist will reach out to ask if you need help. Give them your predetermined password, and they will turn off the alarm.
If you have an urgent situation, your monitoring team member will dispatch your local emergency services, including police, fire, and EMS, to your property. They also have the ability to act as a contact point in the event you are not on site. The monitoring agent will even let first responders know which component was triggered, increasing their preparedness for what could be a hazardous environment. Then the agent will stay on the line with you to keep you in control and let you know what you should do.
Steps to Take if Your Alarm Goes Off In Ventura
Being awoken in the wee hours of the morning to a security warning echoing through your house can be terrifying—particularly if you have no idea why it’s occurring. The most important thing you should do is keep yourself in control and take the following actions:
In the first place, get somewhere safe. Collect all members of your family including pets in an expeditious manner and get into a shielded space at your property or exit as quickly as possible. It's a common tendency to feel like you need to deal with the problem on your own, but this can be incredibly dangerous. Instead, focus on keeping you and your family members safe and letting the authorities handle the issue.
Finally, keep a persistent line of communication with your monitoring specialists and first responders. You have the ability to be conferenced in, so all parties are sharing information. On the other hand, if you’re not able to be in direct contact with emergency services, get alerts through text messages. Even if your dealing with a false alarm, it's smart to keep adequately communicating with all teams so you will be prepared should a real emergency occur.
Defend Against Any Emergency in Ventura with Secure24 Alarm Systems
From false alarms to actual emergencies, Secure24 Alarm Systems ensures your loved ones and property are well defended. With around-the-clock monitoring, smart locking systems, and a range of sensors, your home will remain the secured refuge you’ve always wanted. Customize your ideal home security plan by filling out the form on this page or call (805) 292-2582 to take the first step toward a secure property.