ADT® Authorized Dealer Serving Ventura, Santa Barbara, Oxnard & Surrounding Areas
Friendly man chatting with neighbor on the front doorstep
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ service modernizes the custom of providing a neighbor a key to your house. It does away with the need for physical keys or access codes and lets you control who can access your Ventura home and for what timeframe. Discover more about how you can implement it with your ADT home security system and Google Nest cameras. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to watch your pets, collect your mail, or tend to your plants when you leave home. Before, you would simply provide them a key to your home. There’s now a better way. Thanks to the innovative ADT Trusted Neighbor Feature, you’ll never have to worry about lost keys or doors left unlocked. 

All you need is an ADT home security system, a Google Nest doorbell camera, a compatible smart lock, and the ADT+ app that lets everything function together. Here’s how to set it up: 

  1. You give access to a trusted person, like a neighbor or family member, through the ADT+ app.
  2. Next, you set permissions. You can provide neighbors with timed access, permitting them to enter and depart during a particular timeframe, or event-based admittance. For example, if a delivery arrives, the system can unfasten the door to let them bring it inside once it validates them.
  3. When you’ve programmed access, your Google Nest Doorbell uses familiar face detection to confirm your neighbor as they approach the door.
  4. Your ADT home security will deactivate the alarm and deactivate the lock when the individual is authenticated as an authorized user.
  5. You get instant updates as your neighbor comes and goes. The app also offers a detailed log. 
  6. When the trusted neighbor exits, your smart door lock secures independently to safeguard your home.

You may provide access for anyone you would like, such as a repair person, animal sitter, or a friend who shows up when you’re out. This tool is also helpful during emergencies, especially when you’re not around. To illustrate, if a water sensor trips, your system can provide event-driven access so a neighbor can turn off the water supply. The handy app makes programming permissions easy. 

Make Your Ventura Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is a perfect example of how ADT makes your Ventura home more secure and connected while streamlining your daily life. This tool isn’t only for neighbors and relatives, as you’ll enjoy the facial recognition and auto-unlock capability when you have your hands full of little ones or packages. Once you're inside, the door secures behind you automatically.

Design Your ADT Home Security System In Ventura With The Latest Tools

Benefit from features like ADT Trusted Neighbor and Google Nest cameras with a full-featured home security system in Ventura from Secure24 Alarm Systems. A nationally known ADT dealer, we’re excited to deliver the latest technology from the leader in home security. Call (805) 292-2582 today to begin. Our well-trained team can answer your questions about ADT+, Google Nest cameras, and how to make it all work together.